Who pays for pest control in a Victorian rental property?
Under Victorian rental laws, rental providers are generally responsible for repairs and for pests that were present at the start of a tenancy or are caused by the building, such as rodents getting in through gaps, termites or wasp nests. Renters may be responsible for pests they introduce, such as fleas from their own pets, and many leases require a flea treatment at the end of a tenancy when a pet has lived there. Each situation depends on the facts and the lease.
Pest challenges for real estate & property managers
- Tenant complaints about cockroaches, mice and ants needing quick action
- End-of-lease flea treatments with receipts for bond claims
- Termite risk across a portfolio of older homes
- Wasp nests and rodents that need urgent attention
- Coordinating access with tenants
What your Pestor program includes
- We contact tenants directly to book access
- End-of-lease flea treatments with receipts for the bond file
- Annual termite inspections with reports for landlords
- Fast response for tenant pest complaints
- Photo reports sent straight to the property manager
- Account billing for agencies
How it works
Work order
Send a work order by email with the address, issue and tenant contact.
Booking
We contact the tenant and book a time that suits them.
Treatment
The job is completed with photos of the issue and the work done.
Report and invoice
Report and invoice sent to the agency for the landlord file.
Reports for every property file
Every job comes with a report showing what was found, what was done and any recommendations for the rental provider, such as sealing entry points or repairing leaks. That gives you a clear record if a pest issue becomes a dispute or a bond claim.
Pests we treat for real estate & property managers
Fleas
Carpet, floor and yard treatments with a growth regulator, including end-of-lease treatments.
Termites
Inspections, pre-purchase timber pest reports, baiting systems and chemical barriers.
Cockroaches
Gel baiting and targeted treatment for German, Australian and smoky brown cockroaches.
Mice
Tamper-resistant baiting, trapping and sealing the gaps mice use to get in.
Wasps
Safe treatment and removal of European wasp and paper wasp nests.
Bed Bugs
Room-by-room treatment of mattresses, frames and furniture, with a follow-up visit to catch new hatchlings.
FAQs
Do you contact tenants directly?
Yes. Send us the work order with the tenant's details and we arrange access with them.
Do you provide receipts for end-of-lease flea treatments?
Yes. Tenants receive a receipt and treatment record that can be provided to the agency.
Can you inspect our rental portfolio for termites?
Yes. We can schedule annual termite inspections across your managed properties and send reports to each landlord.